I'm theresa!

I’m a big believer in building your network before you need it. This means establishing a professional support system by managing first impressions and nurturing workplace relationships. 

Although we may not always believe it, we’re always in control of our first impressions. My clients sometimes wish they were more graceful, polished, or confident in professional settings. They admire those who can “work the room” like a natural.  

The truth is that all it takes is a little bit of fine tuning. You don’t know what you don’t know—not yet, anyway.



Hello,

Early in my sales career, I realized that the slightest shifts can make a powerful difference in the confidence you portray and how your audience perceives you. 
 
The difference between a “yes” and a “no thanks” when negotiating a deal depends on special attention to
  • presentation skills,
  • appearance,
  • nonverbal communication, and
  • protocols and etiquette.

It doesn’t involve heavy sales techniques, but instead simply consists of creating a welcoming space to begin the conversation.

For over 20 years, I’ve taught individuals, small groups, and large teams how to sharpen their soft skills to be noticed and make everyone in the room feel comfortable. As every good salesperson knows, presentation matters!

Being memorable, confident, and welcoming gives you an advantage over your competition. People like to do business with trustworthy people with whom they feel comfortable. That can be you!
Early in my sales career, I realized that the slightest shifts can make a powerful difference in the confidence you portray and how your audience perceives you. 
 
The difference between a “yes” and a “no thanks” when negotiating a deal depends on special attention to
  • presentation skills,
  • appearance,
  • nonverbal communication, and
  • protocols and etiquette.


It doesn’t involve heavy sales techniques, but instead simply consists of creating a welcoming space to begin the conversation.

For over 20 years, I’ve taught individuals, small groups, and large teams how to sharpen their soft skills to be noticed and make everyone in the room feel comfortable. As every good salesperson knows, presentation matters!

Being memorable, confident, and welcoming gives you an advantage over your competition. People like to do business with trustworthy people with whom they feel comfortable. That can be you!

My suite of training modules can be chosen à la carte, according to your team’s needs.

Each module lasts approximately two hours and can be delivered virtually or in person.

Etiquette and Relationship Management for Remote Work

I started my business after studying at the Protocol School of Washington. Although our culture and technology have changed over time, the need to be respectful and respected remains. Furthermore, the prevalence of virtual meetings after 2020 opened new doors for connections and relationships without borders (and costly travel expenses); however, we lost some personal touches and faced new challenges.

Each of my training modules keeps up with the latest trends and technology to help business professionals navigate the digital age. As more team, manager, vendor, and client relationships become virtual, your organization can achieve excellent digital communications quickly and confidently.

My modules are designed to teach career professionals the interpersonal skills needed to excel in business and social situations. Most people don’t need years of training; they just need simple, easy-to-follow guidelines that eliminate uncertainty and make every interaction smooth and comfortable.

My Mission: To Create Lifetime Skills in Just a Few Hours

Despite all of our technological advances, it’s still people that make the world go around. Whether navigating a business deal or interview, managing an ongoing vendor relationship, collaborating on a team project, or connecting with a potential client, the human connection drives decisions and gets the job done.  

In just a few hours, I’ll teach you and your team how to set a warm and positive tone for your first meeting and, ultimately, the entire business relationship.

“You have such an amazing gift to make these courses about life lessons the most fun and helpful for
personal growth. I absolutely loved your program.”

-sharon w.
Contact Theresa Thomas, Professional Development Trainer and Certified Business Etiquette Expert, to deliver the right training for your team today.

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